What to Do When Your iPhone’s Screen Breaks

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Yesterday evening I was trying to shoot a video with my iPhone so I was trying to balance it on a narrow table when it fell, face down, on the ceramic floor. I picked up only to gasp when I saw the screen was shattered!

It had fallen before, a harder fall, and nothing happened to it. Why now? I immediately began to cry over my lovely iPhone now mangled into pieces. I took a picture of it and posted it on instagram asking for help, I was in tears, suffering a mild nervous break down with bile rising in my throat and some searing pain in the left side of my rib cage -which is still there for some reason-. My friends over at instagram helped me out a great deal and I got my iPhone fixed less than an hour later. I thought I’d share the knowledge.

  1. First thing I called iCity, the workshop and the branches, but no one picked up.
  2. Next I called wefix but they close at 7 and the incident happened around 8 PM.
  3. Next, I was told there was a guy who does home delivery fixing service. You call him and tell him your problem and he will arrive at your doorstep and fix it for you. I did call him but he couldn’t make it until 9:30 PM the next day and I wanted it fixed immediately. Price? 25 KD. You can call him for your next emergency at 22623023 company.
  4. I was told that in residential areas, inside the co-ops, there are technicians who can fix phones. Ones I’ve got were Shamiya, Khaldiya, and Yarmouk Co-op.
  5. In hawalli, bin Khaldoon street, there is a store called “Chinese Michael” or Michael el9eeni. He had gotten a lot of recommendations but he doesn’t fix it immediately and there was no way on earth that I’d go to hawalli in the state of mind I was in.
  6. People suggested that I take it to an Apple store if I am travelling and they can fix it or replace it for you. I will keep that in mind if, god forbid, it breaks again and I’m abroad.
  7. Someone also suggested I buy the screen online and do it myself. Its supposed to be easy. Obviously I couldn’t wait but I like the idea. I’m going to order the screen and keep it for emergencies.
  8. Last but not least, going to The ma6afee street (the one right in front of Al-Raya center in Kuwait city) was the option I had opted for. 20 minutes, 20 KD, and an authentic screen was installed instead of the broken one. The store that did it is called A-1 phone tel 2245925.

My iPhone was back into action, as good as new. I hated how it shattered into pieces, how the shards of glass were disintegrating and poking my finger tips. My dear iPhone, forgive me for I thought the glass you were made of was indestructable! Thanks to each and everone of you who adviced me of what to do :)

19 Responses to “What to Do When Your iPhone’s Screen Breaks”

  1. Khalid says:

    there’s a workshop called Michael el Seeni (Chinese Michael) in bin khaldoon st. opposite of Mcdonalds, good service, reasonable prices…

    you should check it out.

    hehe, just realised that i didnt read your entire post… i see that you have mentioned him over there… sorry.

    • danderma says:

      lool its OK. Many people mentioned him but someone said his new screens are kinda yellowish. Plus, it takes more than one day. Plus its in Hawalli and I’d go anywhere in Kuwait except Hawalli! Thank you though :)

  2. Lolo says:

    Oh my GOD!!!! My Iphone was breaken Yesterday night, and I was very upset until I opened Danderma!!!!! I started asking family and freinds how can I fix It and how much will It cost!!! I’m really happy to read your post this morning and sursprised at the same time, what a Coincidence!!!!
    the good thing also that It It will take 20 minutes only to be fixed :) but I think in Apple warsha It might take more than 1 day!!!
    thanks for sharing waht you experienced !!

    • danderma says:

      Kha6ach el soo! I’m so SO glad I’ve been of help. I can feel you! I cannot live without my iPhone and I really don’t want to have to keep it somewhere for a long time or send it abroad!

      Best of luck and salamat your iPhone.

  3. Hafsa says:

    Wow thanks for the info…sorry to hear about your phone n am glad its all good now alhumdulilah:)…very useful info!

  4. Blush says:

    Oh My God! I can only imagine how you might have felt. Looking at the picture I felt so bad. I always use a thick cover to protect my iphone. Even you should cover it from now :).

    • danderma says:

      I’m going back to my old cover and having it on top of my tidy tilt! Now I realize what happened!

  5. 7amood says:

    kha6ach il soo2..

    you need to buy a protective cover.. i dropped mine a dozen times but its still in tip top shape..

    • danderma says:

      Kha6ak el laash. Now you mention it I’ve always dropped my iPhone with my old cover inside and nothing happened to it. Now I switched to tidy tilt its handy but not protection hence what happened! I think I’m going back to my old cover!

  6. Jacqui says:

    Kha6ach el soo babes hehe my nephew decided to play a bad game didn’t he! Yalla at least he’s all better now and shinier than ever!

    Ooo yalla you now have experience for anyone else who goes through this. I remember my friend whose son broke her iPhone’s front screen and back screen all within a few hours from each other. Seriously painful stuff!

    • danderma says:

      Maskeen he was unprotected because of the tidy tilts :'(
      Maskeena ur friend! Can the back break too?

      • Jacqui says:

        Yup both sides can break because they are made from the same material all rumors however are pointing out towards the next iPhone not having the same material so let’s hope it’s less destructible :/

        O yalla I guess this is a lesson hehe :/

  7. Caesar says:

    hahah- My wife Narine’s phone looks exactly the same!
    I will send her this post

  8. zainab says:

    Hey! My phone fell today and the back glass broke sadly. I searched about waht to do and many people said they would fix it in an apple store for no charge.. bas would you know if icity would do that aswell? If you don’t can you pretty please post their number here, I’ve been looking for their number all morning but still didn’t find it. That would be really helpful! Thankyou very much x

    • danderma says:

      It’s better to fix it in iCity since they are the certified apple people here but sadly I don’t have their number. You can visit their shop in the Avenues they are in front of Ikea.